GREENBERG , PAUL   <br/><br/>
CRM CUSTOMER RELATIONSHIP MANAGEMENT   

 - 4TH   
 - TATA McGRAW HILL, 2010.     
 - 662   
 - N   .
<br/><br/> B.TECH   
<br/><br/><label>Dewey Class. No.: </label>658.812/GRE