000 00392nam a2200181Ia 4500
008 210301b xxu||||| |||| 00| 0 eng d
082 _a658.812/SHE
100 _aSHETH , JAGDISH
245 _aCOSTOMER RELATIONSHIP MANAGEMENT
250 _a8TH
260 _aTATA McGRAW HILL, 2007.
_b
_c
300 _a544
490 _aN
500 _aMCA
690 _aMBA
905 _aBooks
906 _aMRU
907 _a83298
999 _c226032
_d226032