| 000 | 00356nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210301b xxu||||| |||| 00| 0 eng d | ||
| 082 | _a658/CAR | ||
| 100 | _aCARLAW , PEGGY | ||
| 245 | _aBIG BOOK OF CUSTOMER SERVICE TRAINING GAMES | ||
| 260 |
_aTATA McGRAW HILL, 2010. _b _c |
||
| 300 | _a209 | ||
| 500 | _aMCA | ||
| 690 | _aMBA | ||
| 905 | _aBooks | ||
| 906 | _aMRU | ||
| 907 | _a83919 | ||
| 999 |
_c226210 _d226210 |
||