000 00429nam a2200169Ia 4500
008 210301b2013 xxu||||| |||| 00| 0 eng d
082 _a658.82/FIT
100 _aFITZSIMMONS, JAMES
245 _aSERVICE MANAGEMENT
250 _a5th
260 _aNEW DELHI
_bMc GRAW HILL
_c2013.
300 _a605
500 _aBBA
690 _aSERVICE MANAGEMENT
690 _aBBA
690 _aFACULTY OF HUMANITY AND MANAGEMENT
690 _aMRU
905 _aBooks
906 _aMRU
907 _a141544
999 _c229888
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